City of Sioux Falls launches app for city services

The city of Sioux Falls has a new mobile app designed to provide a better user experience.

Since its initial launch in 2019, more than 89,000 issues have been reported and resolved. The most common requests include pothole repairs, snow removal, traffic signals working improperly and mosquito concerns.

That app is no longer active, so residents need to download the upgraded app from the Google Play or Apple App Store to start submitting requests. Search “City of Sioux Falls” in either store to find the new app ready for download. 

The new app offers an updated look on the home screen, simplified navigation and enhanced, streamlined features that make it easier to contact the city and access various services.

You also can use it to submit a request, apply for a job and pay your utility bill. It still works to simplify the process of reporting an issue with an account and monitor the progress of how the city is responding.

“The city of Sioux Falls app is a great tool not only for our city teams but also for our community. Users are able to identify an issue in their neighborhood, contact the city about it and track its progress as it’s being addressed,” Allie Hartzler, communications and culture officer with the city of Sioux Falls, said in a statement.

“Upgrading this app allows our teams to better collaborate behind the scenes while managing these requests, ideally creating an even better user experience for residents.”

Bonus: It’s saving more than $30,000 a year because the app uses city-owned software.

Click here to learn more.