City bus system launches mobile ticketing

Riding the bus is about to be as simple as downloading an app and showing the bus driver your phone.

Sioux Area Metro announced its new mobile ticketing platform today.

It uses a digital application called Token Transit, which is available on Apple and Android devices.

“Offering a mobile ticketing option will help streamline SAM services and in turn simplify and enhance our passengers’ experience,” Robert Speeks, SAM general manager, said in a statement.

Bus riders use their mobile phone numbers to create an account and select “SAM.” From there, they can add credit/debit card information, purchase a bus fare and store the ticket/pass for later use or activate it immediately to board a bus. To board, passengers show the ticket confirmation screen on their phone to the bus driver.

Fare options available on Token Transit are the same as those available to purchase in person, including single rides, day passes, seven- and 30-day passes and 10-ride passes. Access to the internet via a data plan or Wi-Fi is required to purchase a fare and activate a ticket.

Individuals who are eligible for discounted fares, like those 65 or older and those using Paratransit, can purchase discounted fares on Token Transit. When boarding, they show their eligibility card/ID along with the ticket confirmation screen.

“Our team has worked closely with SAM and community stakeholders to explore ways that improve convenience and quality of transit service for passengers,” said Sam Trebilcock, senior planner for the city of Sioux Falls. “We look forward to bringing more enhancements to SAM in the months ahead.”

For those without access to electronic payment methods, smartphones or data/Wi-Fi, fares can be purchased at TokenTransit.com and sent to a mobile number. They can use the ticket confirmation sent to their mobile phones to board.

A school ID allows kids to ride fixed-route buses for free. Those age 11 to 18 can ride unaccompanied by an adult. Kids younger than 10 need to ride with an adult but won’t pay a fare.

For additional SAM and mobile ticketing information, visit SiouxFalls.org/SAM.